Having Trouble with the Visitor Registration Form?
How to Fill Out the Entry Badge Registration Form
1. Choose the number and click "Register"
2. Choose who you are registering for and click "Next"
3. Fill in your information
4. Fill in your Company Information
On filling in your company information
Pattern 1: Use "Lookup" function
Enter your company name, postcode, country/region and click "Lookup".
If your company information is already registered, you can import the same information into the form.
If no registered information is found, please click 'Enter manually' and fill in all the information yourself.
Pattern 2: Fill in your company information manually
5. Choose your show objectives and click "Next"
6. A 'Badge Offer' popup will appear, so press the Accept button.
7. Please review the information you entered, read the Terms and Conditions, check the box to agree, and then click 'Register' to complete your registration.
Now your registration is finally complete!
Once your registration is complete, the message 'REGISTRATION COMPLETE' will appear.
This means your pre-registration is finished.
Frequently Asked Questions
Q. An error message appears and I cannot proceed with the registration.
A. Email addresses with consecutive symbols cannot be used. Please use a different email address. If the issue persists, please contact the Show Management.
Q. I left the page halfway through. I would like to continue from where I left off.
A. You will receive an email titled "Continue your Registration" from email address ×××@welcome-rxjapan.jp
Note: After the @ mark, the email address will be: welcome-rxjapan.jp
Click the “Continue Your Registration” button to resume from where you left off.
*Note: The button is valid only once.
Q. I can't find the "Continue Your Registration" email / I want to reset and start from the beginning.
A. Please re-enter your email address on the registration page and wait for the pop-up to appear. Once it does, click "Haven't received your email?“
→
Click "Start New Registration" to register again.
Q. Request to delete registration
A. Please contact the following inquiry desk with your "name," "company name," and "email address" for deletion.
Q. I clicked "Next," but I can't proceed to the next step.
A. Please try the following:
Try using a different browser (e.g., if you're using Google Chrome, switch to Microsoft Edge).
Try using a different device (e.g., if you're using a PC, try a smartphone).
Try changing your network environment (e.g., disconnect from Wi-Fi).
Wait for a while and try again later.
Q. What is a Coupon Code and how can I get one?
A. Coupon codes are available through the Show Management and our conference partners, HFTP (HITEC) and APacCHRIE. If you are affiliated with either organization, please contact them directly to obtain a coupon code.
Q. I’m not sure where to enter my Coupon Code.
A. After selecting your badge type, proceed to the registration form and enter your Coupon Code in the “Coupon Code” field located in the cart summary on the right-hand side of the page. Then click the “Apply” button to activate the code.
Steps from Registration to Entry
Please note that badge downloads will become available starting 3 weeks prior to the exhibition.
Kindly retain the confirmation email with the subject “Thank you for your registration.” Once the badge becomes available, you may click the “Download Badge” link provided in the email to access your badge.
For more details, please check here (via video: 1min.).